Returns and Exchange

Returns


You may return new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. You are responsible for any and all costs incurred returning the product to Louisville Tractor.  If the product shipped was result of our error (you received an incorrect or defective item, etc.) Louisville Tractor will be responsible for any return shipping fees. All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery. If you would like to make a return, you must contact us by phone or email and receive an RMA number before returning your items. Items returned to us without notification will not be eligible for a refund.

Exchange


You may exchange new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. You are responsible for any and all costs incurred returning the product to Louisville Tractor.  If the product shipped was result of our error (you received an incorrect or defective item, etc.) Louisville Tractor will be responsible for any return shipping fees. All returns will be subject to a 15% restocking fee. Special order items may be returned at our discretion. We will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery. If you would like to make a exchange, you must contact us by phone or email to receive an RMA number before returning your items. Items returned to us without notification will not be eligible for a exchange.